Privacy Policy
Last updated: January 15, 2026. This policy describes how Velum Labs collects, uses, and protects your personal information.
1. Information We Collect
We collect information you provide directly, including account registration data (name, email, company), billing information for paid services, and content you upload or create using our platform.
We automatically collect usage data including log data (IP address, browser type, pages visited), device information, and analytics data about how you use our services.
2. How We Use Your Information
We use your information to provide and maintain our services, process transactions and send related information, send technical notices and support messages, and respond to your comments and questions.
We also use data to analyze usage patterns to improve our services, detect and prevent fraud or abuse, and comply with legal obligations.
3. Data Sharing
We do not sell your personal information. We may share data with service providers who assist in operating our platform, when required by law or to protect our rights, and in connection with a merger or acquisition (with notice).
4. Your Rights
Depending on your location, you may have rights to access your personal data, correct inaccurate data, delete your data, export your data in a portable format, and opt out of certain data processing.
To exercise these rights, contact us at privacy@velumlabs.com.
5. Contact Us
For privacy-related questions, contact our Data Protection Officer at privacy@velumlabs.com or write to: Velum Labs, Inc., Attn: Privacy, 548 Market Street, San Francisco, CA 94104.